PRICING & RATES

“Wah.. so cheap wei. Love it!”

SHIPPING PLANS & RATES

Economy

8 - 14

business days

ACTUAL WEIGHT

FIRST 1 LB

US$ 19.90

EVERY ADDITIONAL
1 LB

+ US$ 4.50

Standard

5 - 7

business days

ACTUAL WEIGHT

FIRST 1 LB

US$ 25.90

EVERY ADDITIONAL
1 LB

+ US$ 4.50

Super Saver

10 - 12

weeks

ACTUAL VOLUME

FIRST 1 CFT

US$ 14.90

EVERY ADDITIONAL
1 CFT

+ US$ 12.00

  • The air freight packages will be shipped to Malaysia on every Friday (U.S. Central Time), so please plan ahead.
  • Business days do not include Saturday, Sunday and public holidays in Malaysia & the USA.
  • Minimum chargeable weight for air freight shipping is 1.0 lb (1.0 lb = 0.455 kg). Shipment with actual weight less than 1.0 lb will be rounded up as 1.0 lb.
  • Shipping cost for air freight is solely based on the actual shipping weight of a shipment and we definitely will not be using the volumetric weight to ship your parcels unless stated. However, the shipping cost for sea freight is based on the actual shipping volume.
  • The handling fee for each incoming packages for air freight is $1.50 per package. Whereas for sea freight are $2.50 per package (total volume less than 2.5 cft) or $8 per box (total volume more than 2.5 cft).
  • The shipping fees quoted will not cover customs duty and taxes costs of the imported items. We will notify you of the taxable amount upon package arrival in Malaysia. For your own convenience, Exaira Shippin’ will go through the customs clearance procedures on your behalf, at no extra charge.
  • For Super Saver shipping, next shipment date will be in June 2020, estimated time of arrival will be in end of August 2020. Please ensure your shipment arrive at Iowa address latest by May 30th 2020.
  • Minimum chargeable volume for Super Saver shipping is 1.0 cft (12 inch x 12 inch x 12 inch). Shipment with actual volume that is less than 1.0 cft will be rounded up as 1.0 cft. It is cheaper to use Super Saver plan for shipping items that are large and heavy.
  • The Super Saver plan is only available for self-pickup in Exaira Hub in Seremban only. Domestic delivery service is chargeable based on personal request.

HOW ARE SHIPPING COSTS CALCULATED?

Shipping fees are simply calculated based on the actual shipping weight (or actual shipping volume for sea freight) using a flat rate fee for the first 1 pound (or first 1 cubic feet), with an additional fee for every 1 lb (1 cft) increment up to a maximum weight of 50 lbs (air freight only). There will be no weight or volume limit in total for sea freight shipping.

For example, if the total actual weight of your shipment is 3 lbs, you will pay for the first 1 lb (base charge) plus the subsequent charge for 1 lb each. Mathematically, if you choose Economy shipping plan, it would be: 

US$ 19.90 + US$ 4.50 + US$ 4.50 =

base charge + first 1 lb + second 1 lb = total shipping costs

FREE U.S. Address with NO Sales Tax

You’ll get a tax-free U.S. address when register an account with us and you may shop U.S. online stores without any sales tax added to your shopping. Simply use the address at checkout and we will be always ready to receive and ship your packages.

NO Registration, Membership & Hidden Fees

Signing up an Exaira account is FREE to all Malaysian shoppers. You are not required to pay any membership, subscription fees upfront and hidden charges. Upon registration, you can use our exclusive shopping and shipping services right away!

FREE Consolidation into a SingleParcel

SingleParcel is our best and cost-effective solution to ship multiple packages internationally to Malaysia. Items that you shop from different U.S. stores will be combined into a SingleParcel, FREE of charge. This way you can save up to 80% on international shipping costs.

WE SHOP ON YOUR BEHALF

Shop On Your Behalf or Shop4Me service serves to fulfill your personal shopping requests from any stores in the USA, including online, outlet and brick-and-mortar stores by providing the shopping and shipping assistance to your doorstep based on your preferences.

RM200 | Deposit

When you are ready to use our Shop4Me service, a minimum deposit payment of RM200 is required within 24 hours after sending a shopping request. Balance will be credited in final invoice.

US$4.25 | Processing Fee

This is a fixed fee applies to every shopping request. Its purpose is to cover the related shopping process.

6.5% of The Purchase Cost

This is the commission rate for Exaira to purchase items from major U.S. stores on your behalf. The calculation will be inclusive of the item’s price, sales taxes, delivery charges and other related shopping charges.

LIVE SHOPPING EXPERIENCE (ELIPSE)

There is no need to travel, because you can shop from your own home! Feel the real shopping experience as if you’re at the stores in the USA through a video call. There is a growing demand for ELIPSE, especially during holiday seasons where many great deals and discounts that are only available at outlet stores in the USA. 

The following are the flat rate ELIPSE fees for unlimited number of items. Request your ELIPSE here.

US$4.25 | Processing Fee

This is a fixed fee applies to every shopping request. Its purpose is to cover the related shopping process.

RM200 | Deposit

For each ELIPSE request, a minimum deposit payment of RM200 is required within 24 hours after sending request to us.

6.5% of The Purchase Cost

This is the commission rate for Exaira to purchase items from major U.S. stores on your behalf. The calculation will be inclusive of the item’s price, sales taxes, delivery charges and other related shopping charges.

On-Site Shopping Request Fee

$10/request in Iowa

This is the fixed rate for personal shopping in retails outlets and department stores in Iowa.

$25/request in Minnesota or Nebraska

This is the fixed rate for personal shopping in retails outlets and department stores in Minnesota.

$30/request in Other States

+ rental car & gas

This is the fixed rate for personal shopping in retails outlets and department stores in other States. This excludes rental car and gas costs from Iowa to the requested location.

EXTRA PROTECTION

US$2.50/package | Fragile Stickers

Fragile stickers will be applied to your packages and they will be handled with care during shipping.

US$5.00/package | Extra Packing Material

For extra protection, additional protective packaging material will be added to your packages.

MORE SERVICES & SURCHARGES

FREE 60 Days | Package Storage

Package storage is FREE for the first 30 days in the USA AND 30 days upon arrival in Malaysia. Expired packages at the respective location will then start to accrue daily storage fees of $1/day (USA) and RM3/day (Malaysia).

US$3.50 per US$100 | Shipping Insurance

This fee is to insure your package in case of damage or theft in-transit up to the value of your package. Insurance fee starts at US$3.50 for every US$100 value package.

US$5.00/package | Special Handling Lithium 

For products containing lithium ion battery, a special handling is required by the Carrier. However, smartphones and tablets may need additional permit application from SIRIM.

US$18.50 | Special Handling Cosmetics

Starts at $US18.50 per package or 7% of items value (whichever is higher). However, due to Customs regulations in Malaysia, we limit the personal cosmetics shipment for up to two (2) items per package only. 

US$2.50/package | Photo Request

Photo request is available for the items delivered directly from the merchant stores to our logistic partner in Florida. Photos of your packages that are purchased via Shop4Me service or during ELIPSE is free of charge.

US$2.50/package | Ship in Original Box

Ship your packages in the original shipping box in which they were received (if possible). Do not confuse between shipping box and item’s box as we only remove the shipping box by default.

US$2.50/item | Keep Shoe Box

By default, all shoe boxes will be discarded to help reduce the shipping and dimensional weight. However, you can keep them by choosing this option.

US$8 + shipping | Returns to Seller

Most retailers accept returns and will refund the full product’s cost, but not shipping costs. Please be sure to check their return policy before you buy. 

Starting at US$10 | Overweight Package Fee

Overweight packages will have an additional handling fee. For Air Freight shipment, US$10 fee for packages that exceed 30 lbs and US$20 fee for packages that exceed 70 lbs. 

For Sea Freight shipment, a box that exceeds a weight of 50 lbs, a surcharge of $4.50/cft will be charged for every 25 lbs.

SHIPPING CALCULATOR

Calculate the shipping costs today and find the perfect plan to ship your purchases to your  doorstep. Hint: Consolidate as many items as you can to save even more. We offer up to 60 days of FREE storage.

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SHIPPING PREFERENCE

+US$3.50 per US$100
0
+US$2.50 per package

PACKING OPTIONS

+US$2.50 per package
+US$5.00 per package
Total CostsUS$
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SHIPPING PREFERENCE

+US$3.50 per US$100
0
+US$2.50 per box

PACKING OPTIONS

+US$2.00 per box
+US$5.00 per box
+US$5.00 per box
Total CostsUS$

Contact us to get a FREE quote today!

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  • NO Registration & Membership Fees
  • FREE Consolidation into a SingleParcel
  • FREE U.S. Address with NO Sales Tax